When you create an account, make a booking, or otherwise interact with our Services, you may provide us with personal information, including:

• Full name
• Email address
• Phone number
• Address
• Government ID (when required for verification or booking)

We automatically collect certain technical and usage information when you use the Services, such as:

• IP address
• Cookies and similar tracking technologies
• Device and browser information, operating system, and logs

To process bookings and payments we collect billing details required to complete a transaction. Payments are processed through trusted Indian bank payment gateways; we do not store sensitive card details on our servers.

We use the information we collect to provide, maintain, and improve our Services, which includes:

• Creating and managing user accounts
• Processing bookings, payments, confirmations and notifications
• Providing customer support and responding to inquiries
• Detecting and preventing fraud, abuse, and security incidents
• Analyzing usage to improve and personalize the Services
• Complying with legal obligations

We do not sell or rent your personal information to third parties.

Farepod does not share, sell, trade, or transfer your personal data to third parties for their own marketing purposes. We may share information only as described below:

• With payment gateways and banks to process transactions
• With service providers engaged to operate or improve the Services (e.g., hosting, analytics)
• When required by law, legal process, or to protect the rights, property or safety of Farepod, our users, or the public

Any service providers we use are contractually limited to processing the data only as instructed by Farepod and in accordance with applicable law.

We use cookies and similar technologies to maintain sessions, enable site functionality, analyze usage, and improve user experience. Most browsers accept cookies by default; you can change your browser settings to refuse cookies, but some parts of the Services may no longer function correctly if cookies are disabled.

We implement reasonable and industry-standard administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

When you create an account you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

Our Services are not intended for use by individuals under 18. We do not knowingly collect personal information from minors under 18. If you believe a minor has provided us with personal data, please contact us so we can delete it.

Depending on applicable law, you may have rights to access, correct, update, or delete your personal data, or to object to or restrict certain processing. To exercise your rights, contact us using the contact information below.

Farepod is based in India and processes data in India. We may transfer or store data outside your country where necessary to provide the Services; where required by law we use appropriate safeguards for such transfers.

We retain personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we will delete or anonymize it.

We may update this Privacy Policy from time to time. We will post the updated policy on farepod.co with the “Last Updated” date. Continued use of the Services after changes indicates your acceptance of the updated policy.

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact us:

Email: care@farepod.co

Website: www.farepod.co